Once upon a time not that long ago, banks looked very different from what they do now. My first bank was chosen because it was the bank of my employer, and as I became a customer, I got an actual banking book. My parents kept the book safe, and they handed it out to me with great awe, when I needed to deposit or withdraw money. But that personal connection and relation to a bank has changed today, because of our need for convenience and new IT solutions. The question is how will this change the financial landscape?

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